# Legal Notice
**Effective date:** June 7, 2026
**Last updated:** June 7, 2026
This Legal Notice identifies the operator of the website [getdraen.com](https://getdraen.com) (the "**Site**") and discloses the information required by applicable law and by good commercial practice. It is part of, and should be read together with, our [Terms of Service](/policies/terms-of-service), [Privacy Policy](/policies/privacy-policy), [Refund & Return Policy](/policies/refund-policy), [Shipping Policy](/policies/shipping-policy), and [Health & FDA Disclaimer](/pages/health-disclaimer).
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## 1. Site operator
The Site is operated by:
**DRAEN LLC**, a limited liability company organized under the laws of the State of New Mexico, United States
Doing business as: **Draen**
Country: United States
**Contact:**
- Email: contact@getdraen.com
- Web: https://getdraen.com
- Customer support hours: Monday–Friday, 9:00 AM – 6:00 PM ET (excluding U.S. federal holidays)
For all customer-service inquiries (orders, refunds, shipping, product questions, privacy requests, legal notices, copyright issues), please use the address above. See our [Contact](/pages/contact) page for additional guidance.
## 2. Hosting provider
The Site is hosted on the Shopify platform, operated by:
**Shopify International Limited**
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32, Ireland
https://www.shopify.com
For U.S. customers, services may also be provided by **Shopify Inc.** (Canada) and **Shopify (USA) Inc.**, each as set forth in the Shopify Terms of Service.
## 3. Payment processing
Payments on the Site are processed by **Shopify Payments** (a service of Shopify Inc.) and its banking partner **Stripe, Inc.** ([https://stripe.com](https://stripe.com)). Card details are submitted directly to the payment processor and are not stored by DRAEN LLC.
## 4. Intellectual property
All content on the Site — including the **Draen** name, logo, wordmark, taglines, product names, packaging, trade dress, photographs, illustrations, video, audio, written content, graphics, software, source code, and the selection, arrangement, and design thereof — is the property of DRAEN LLC or its licensors and is protected by United States and international intellectual property laws, including copyright, trademark, trade dress, and unfair-competition law.
Unauthorized reproduction, distribution, modification, public display, public performance, republication, framing, scraping, training of machine-learning or generative-AI models, or any other use of the content is prohibited. See Section 9 of our [Terms of Service](/policies/terms-of-service) for the full license terms and Section 2.5 of our [Acceptable Use Policy](/pages/acceptable-use) for restrictions on scraping and AI training.
For copyright complaints under the Digital Millennium Copyright Act, see our [DMCA Policy](/pages/dmca).
## 5. Product information
The products sold on the Site are **dietary supplements**, not drugs. Statements regarding the products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. See our complete [Health & FDA Disclaimer](/pages/health-disclaimer) for required disclosures, contraindications, allergen information, and adverse-event reporting.
## 6. Limitation of liability
DRAEN LLC strives to provide accurate, current, and complete information on the Site. **We make no representation or warranty as to the accuracy, completeness, or timeliness of any information on the Site** and disclaim liability for any errors or omissions to the maximum extent permitted by law. See Sections 13–14 of our [Terms of Service](/policies/terms-of-service) for the full disclaimer of warranties and limitation of liability.
The Site may contain links to third-party websites. DRAEN LLC does not control and is not responsible for the content, accuracy, availability, or practices of third-party sites.
## 7. Applicable law
The relationship between you and DRAEN LLC is governed by the laws of the **State of New Mexico**, United States, without regard to its conflict-of-laws principles. Disputes are resolved as described in Section 19 (Binding Arbitration and Class Action Waiver) of our [Terms of Service](/policies/terms-of-service).
## 8. Reporting concerns
| Concern | Channel |
|---|---|
| Order, refund, shipping, product question | contact@getdraen.com — see [Refund Policy](/policies/refund-policy) and [Shipping Policy](/policies/shipping-policy) |
| Privacy or data-protection request (CCPA, GDPR, etc.) | contact@getdraen.com — see [Privacy Policy](/policies/privacy-policy) |
| Legal notice, terms dispute | contact@getdraen.com — see [Terms of Service](/policies/terms-of-service) |
| Copyright infringement (DMCA) | contact@getdraen.com — see [DMCA Policy](/pages/dmca) |
| Adverse event / suspected reaction to product | contact@getdraen.com (and contact your healthcare provider) — see [Health Disclaimer](/pages/health-disclaimer) §8 |
| Accessibility barrier | contact@getdraen.com — see [Accessibility Statement](/pages/accessibility) |
| Acceptable-use violation (fake reviews, abuse) | contact@getdraen.com — see [Acceptable Use Policy](/pages/acceptable-use) |
## 9. Updates
We may update this Legal Notice from time to time to reflect changes in our operations, hosting, payment infrastructure, or applicable law. The most current version is always posted on the Site with the "Last updated" date.
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***These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.**
